Views from the Top: Improving worker welfare

Media: The Business Times


Date: 14 Sep 2020

As a business leader, would you support moves to uplift lower-wage workers even if the measures result in higher costs for your organisation?

The lower-wage staff at the Dyslexia Association of Singapore (DAS) are our Learning Centre Student Support Assistants (SSAs). They play the integral role of regularly meeting and interacting with our clients at the front counters. We value their contribution and have ensured that they are remunerated fairly by following salary guidelines set by the National Council of Social Services. Beyond wages, DAS also believes in continuous professional development of our staff to add value to their roles and enable them to take on greater responsibilities. We map out professional and career development pathway for our SSAs so that they can see growth opportunities for themselves within the organisation. This is important for building morale, commitment and continuity.

Mr Lee Siang